We currently ship only to European Union customers, meaning located in Europe (West, Central, South, Nordic) with some country restrictions, should you have a doubt please consult us directly.

Customers outside European Union: please consult us directly at +34 91 196 81 82 or email infor-AT-ibericdelice.com. Some countries have strict health or customs regulations that may prevent a delivery. Some products available from our providers have US FDA approval, please consult us.

ONLINE ORDERS: WE GEOGRAPHICALLY SHIP ONLY TO COUNTRIES LOCATED IN THE EUROPEAN UNION. Shipping costs quotations online are available only for european countries, and not for over seas territories, DOM TOM, Commonwealth, Duch Guyana, etc. For shipping to these areas please ask us a special quotation by email and proceed offline.
We definitely do not process online orders for shipping out of the EU.

We ship to the European Union by Urgent Spanish Correos service or UPS services as per our decison. We ship in Spain by normal Correos service (Spanish PTT, with certified delivery) and by UPS according to customers' choice.
Lead Time:
Any order acknowledged a working day before 6 p.m. is under normal conditions shipped within 48h00 or less, to be added freight forwarder transit times, usually 3-4 working days in Western and South Europe if delivery to principal cities (in any cases delivery should in general be before a maximum of 5 working days). Consult us should you need a very urgent shipping method.

Returns:
Returns are not allowed after seven days upon delivery.

You can return goods within seven days with no justification. In order to do so you must contact us prior to proceed with a shipment, in order that we provide you with a RMA number.

Volume Orders and Orders from businesses are welcome.
They are however submitted to special terms and conditions, please consult us directly by Tel./Fax: +34 91 196 81 82 or email infor-At-ibericdelice.com.

Shipping costs: you can always consult them by filling a Purchase Order, with no commitment if you do not proceed with the payment process. Costs are Subject to changes.

Calculation: flat rates per weight brackets. This means you are not paying x times the shipping cost of 1 single item, but an overall final weight cost. Example (fictive): 1 sliced ham 100g shipping cost is 17 euros to Iceland, 3 sliced 300g hams still ship at 17 euros cost exc VAT.

Weight: the weight of an item is different from the weight of the packaged item. Same VAT applies to the item and to the shipping.
Please consult our Conditions of Use and GTCSPU for further information at http://www.ibericdelice.com/conditions.php.